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Your Privacy Matters at Horizon Grove Finance
At Horizon Grove Finance, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you access our services online, in-branch, or through our mobile platforms.
We may collect details including but not limited to:
Name
Email address
Phone number
Mailing address
Government-issued identification
Financial account details
This information is typically collected when you open an account, apply for financial services, or contact us.
We also collect technical information such as:
IP address
Browser type and version
Device identifiers
Pages visited
Time and date of access
Other usage statistics
This helps us improve our digital experience and protect your account from unauthorized access.
Your information may be used for purposes including:
Account Management – To create, manage, and maintain your accounts.
Service Improvement – To enhance our products, services, and online experience.
Customer Communication – To send notifications, newsletters, service updates, or respond to inquiries.
Security and Compliance – To monitor for fraud, protect against misuse, and comply with applicable laws.
We do not sell or rent your personal information. We may share your data in the following circumstances:
Service Providers – With trusted third-party vendors who support our operations (e.g., IT, payment processors, or marketing providers).
Legal Obligations – When required by law, regulation, court order, or government request.
Business Needs – If necessary to protect the rights, safety, or property of Horizon Grove Finance, our customers, or others.
All third parties are contractually obligated to handle your data with the same level of care and protection that we do.
We use industry-standard safeguards including encryption, secure servers, access controls, and firewalls to protect your personal data.
While we take every precaution, no method of transmission or storage is 100% secure. We encourage users to take personal measures such as using strong passwords and enabling two-factor authentication.
You have the right to:
Access the personal data we hold about you
Update or correct inaccurate information
Request deletion of your data (subject to legal and regulatory limits)
Withdraw consent for data use
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal obligations. Updates will be posted on our website, and the latest version will always include the effective date.
We recommend reviewing this policy regularly to stay informed about how your data is protected.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Horizon Grove Finance – Customer Support
📧 Email: support@hgfbank.com
🌐 Website: www.hgfbank.com